FIELDWORKS PRO, LLC REFUND AND RETURN POLICY

Effective Date: June 30, 2026
Last Updated: June 30, 2026

This Refund and Return Policy applies to all subscription purchases made through Fieldworks Pro, LLC ("Fieldworks Pro," "we," "us," or "our"). It should be read together with our Terms of Service.

1. No Refunds

All subscription charges are final. Fieldworks Pro does not offer refunds or credits for:

  • Monthly or annual subscription payments, in full or in part;
  • Partial billing periods, including cancellation partway through a paid month or year;
  • Unused features, seats, or capacity on your plan;
  • Downgrades from a higher tier to a lower tier mid-period;
  • Early cancellation of any subscription, for any reason.

This applies regardless of whether you used the Services during the billing period in question.

2. Free Trials Are Not Charged

New subscribers receive a 30-day free trial. No payment method is required to start a trial, and nothing is charged during the trial period. Because no payment is collected during the trial, there is nothing to refund during this period. If a paid plan is not selected before the trial ends, your account is paused rather than charged.

3. Cancellation Is Not a Refund

You may cancel your subscription at any time through your billing portal or by contacting us. Cancellation stops future billing as of the end of your current billing period — it does not reverse or refund any payment already processed. You will retain access to the Services through the end of the period you already paid for.

4. Failed or Disputed Payments

If you believe you were charged in error, contact us directly at the email below before disputing the charge with your bank or card issuer. We're able to review and resolve billing questions faster than a formal bank dispute, and a direct chargeback may result in immediate suspension of your account while the dispute is investigated.

5. Exceptions

Nothing in this policy limits any right you may have under applicable law that cannot be waived by agreement. Where a refund is legally required, we will comply with that requirement.

6. Contact Us

Questions about a charge or this policy can be sent to:

Fieldworks Pro, LLC
7280 N. Glen Harbor Blvd., Suite 103
Glendale, AZ 85307
Email: info@fieldworkspro.com